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Terms & Conditions

Last Updated: October 16, 2026

Please read these Terms and Conditions (the "Terms") carefully before accessing or using the services offered by Tether Insights, LLC ("Company," "we," "us," or "our"). By clicking to accept these Terms, creating an account, subscribing to a plan, purchasing Dinero, or otherwise using our platform, you ("Customer," "you," or "your") agree to be bound by these Terms in their entirety. If you do not agree, you must not use our services. Our Privacy Policy, available at tetherinsights.io/privacy-policy (the "Privacy Policy"), describes how we collect, use, and disclose personal information in connection with the Service. SECTION 17 OF THESE TERMS CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT HOW DISPUTES ARE RESOLVED.

1.0 ACCEPTANCE OF TERMS.

These Terms constitute a legally binding agreement between you and Tether Insights, LLC, a limited liability company organized under the laws of the State of Colorado, United States of America. Your access to or use of the Service constitutes your unconditional acceptance of these Terms, including all policies incorporated herein by reference. If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity. Except as provided in Section 8.4 (Pricing and Management of Dinero) and Section 19 (Modifications to Terms), these Terms may only be modified by a written instrument signed by an authorized representative of the Company; no oral modification, course of dealing, or trade usage shall alter them.

2.0 DESCRIPTION OF SERVICE.

Tether Insights, LLC operates a software-as-a-service platform (the "Service") that performs social listening by collecting publicly available online conversations — including posts, comments, and threads from third-party platforms — and uses artificial intelligence to analyze and transform that content into advertising scripts, content briefs, and marketing copy ("Output") for use by the Customer in their marketing activities. The Service is accessed through the Company's website and through the Company's web-based application (the "Application"). Certain features, functionality, and Output are available in exchange for Dinero, the Service's tokens described in Section 8.

2.1 All Output is a creative tool intended to assist and inspire human editorial decisions. Output is not a finished commercial product. The Customer exercises independent editorial judgment and assumes sole responsibility before publishing, distributing, or acting upon any Output.

2.2 The Service does not guarantee any particular result, outcome, performance, revenue, engagement rate, or return on investment arising from the use of any Output. All Output is provided for informational and creative assistance purposes only.

3.0 DATA SOURCES AND SOCIAL LISTENING.

3.1 Third-Party Aggregators. The Company collects publicly available social conversation data — including content from platforms such as Reddit — through licensed or publicly accessible third-party data providers and aggregators. The Company does not represent or warrant that its data sourcing methods comply with the terms of service of any underlying third-party platform. The Customer acknowledges this limitation and assumes all risk associated with reliance on Output derived from such data.

3.2 Personal Information in Data Sources. The Company does not use content collected from third-party platforms to identify, build profiles of, track, or target the individuals who posted it. Because such content is created by individuals, it may incidentally contain usernames or other information relating to an identifiable person. The Company takes reasonable steps to limit its processing of that information to what is necessary to generate aggregate or de-identified insights and does not intentionally retain it in a form that identifies an individual, as further described in the Privacy Policy.

3.3 Inputs. The queries, keywords, product names, brand names, website data, industry terms, and other content and information you submit to the Service (collectively, "Inputs") are used to configure and refine keyword searches and data-gathering parameters within the Service. The Company's rights to use Inputs, including in de-identified form to improve the Service, are set forth in Section 11.5.

3.4 Evolving Data Sources. The Company may add or remove third-party data sources at any time without prior notice. The Customer's continued use of the Service following any such change constitutes acceptance of the updated data sourcing practices.

3.5 Platform Demand and Cease-and-Desist Events. If the Company receives a cease-and-desist letter, legal demand, injunction, regulatory directive, or equivalent communication from a third-party data source platform (including but not limited to Reddit, or any data provider or aggregator) asserting that the Company's data collection is unauthorized or unlawful, the Company reserves the right to immediately suspend or permanently discontinue access to data from that source — in whole or in part — without prior notice to the Customer and without liability, refund obligation, or service credit of any kind, except as provided in Section 8.9. The Company will make commercially reasonable efforts to notify affected Customers of such a change, but operational continuity of any specific data source is not guaranteed and does not form part of the Service's core commitment.

3.6 No Warranty of Underlying Platform Compliance. The Company makes no representation that its data sourcing, aggregation, or processing activities comply with the terms of service, robots.txt directives, developer policies, or other access restrictions of Reddit or any other third-party platform. The legal landscape governing publicly available data collection continues to evolve, and the Company's ability to access specific data sources may change at any time due to legal, technical, or commercial developments. The Customer assumes all risk associated with this uncertainty.

4.0 CUSTOMER ACCOUNT

4.1 Registration. To access the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4.2 Eligibility. You must be at least 18 years of age and have full legal capacity to enter into binding contracts to use the Service or to purchase Dinero. The Service is not directed to minors. By using the Service, you represent and warrant that you meet these requirements. If the Company discovers that an account has been created by or on behalf of a minor, it will terminate that account immediately, refund amounts paid for unused Purchased Dinero where required by law, and delete associated data as required by law.

4.3 Account Security. You agree to notify the Company immediately of any unauthorized access to or use of your account. The Company is not liable for any loss resulting from unauthorized use of your account prior to notification.

4.4 The Application. The Application is a web-based application that runs in your internet browser and is accessed through the Company’s website at tetherinsights.io. The Application does not require you to download or install separate software, and the Company does not distribute the Application through any third-party app store. You must access the Application only through the Company’s website and not through any unauthorized copy, mirror, frame, or third-party interface. The Company may update, modify, or improve the Application at any time, and updates take effect automatically when you access the Application. Certain features of the Service, including the purchase and use of Dinero, may require a supported browser or may be unavailable if your browser settings block functionality the Application requires, such as JavaScript or essential cookies. You are responsible for obtaining and maintaining compatible devices, browsers, and internet access.

5.0 ACCEPTABLE USE AND PROHIBITED CONDUCT

You agree to use the Service only for lawful purposes and in accordance with these Terms. You expressly agree not to:

  • Use the Service to create Output that is defamatory, harassing, threatening, obscene, fraudulent, or otherwise unlawful;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying models of the Service;
  • Systematically collect, analyze, or aggregate Output for the purpose of understanding, replicating, or competing with the Company's proprietary methodology, technology, or business model, whether directly or through a third party;
  • Circumvent, disable, or interfere with any security, rate-limiting, or access-control features of the Service;
  • Use automated scripts, bots, or other tools to access the Service in a manner that places unreasonable or disproportionate load on Company infrastructure beyond any permitted API usage;
  • Resell, sublicense, or otherwise transfer access to the Service to any third party without the Company's prior written consent;
  • Sell, trade, transfer, or gift Dinero, or purchase or obtain Dinero from any source other than the Company;
  • Circumvent any Dinero limit, pricing mechanism, or usage restriction, or exploit any error affecting Dinero balances;
  • Use the Service or any Output to develop, train, or improve any artificial intelligence model or product that competes with the Service;
  • Publish benchmarks or performance comparisons of the Service without the Company's prior written consent;
  • Remove, alter, or obscure any proprietary notice in the Service or the Application;
  • Access the Application through any unauthorized copy, mirror, frame, or third-party interface, or copy, scrape, or distribute the Application or its code;
  • Use the Service to generate content that violates the intellectual property, privacy, or publicity rights of any third party;
  • Provide false, misleading, or incomplete information during registration or in connection with any subscription;
  • Use the Output in any manner that violates applicable advertising laws, regulations, or platform policies, including but not limited to the U.S. Federal Trade Commission Act, FTC Endorsement Guides, or equivalent regulations in your jurisdiction;
  • Use the Service in any regulated industry (including healthcare, financial services, legal services, alcohol, tobacco, or dietary supplements) without independently verifying that your use of Output complies with all industry-specific laws and regulations applicable to you.

6.0 ACCOUNT SUSPENSION AND TERMINATION

6.1 Subscriptions; Cancellation; Closing Your Account.

(a) Subscriptions. A subscription is not required to use the Service. A subscription provides weekly delivery of marketing insights for your brands and a monthly grant of Dinero, credited to your account at the start of each paid billing period. You may cancel your subscription at any time through your account settings or by contacting us as provided in Section 20.8. Cancellation takes effect at the end of your then-current paid billing period. Until then, you will continue to receive the benefits of your subscription for that period; afterward, scheduled insight deliveries and monthly Dinero grants will stop. No partial refunds will be issued for unused time within a billing period, except as provided in Section 7.6.

(b) Use Without a Subscription. You may use the Service on a pay-as-you-go basis, including by using your Dinero balance and purchasing additional Dinero.

(c) Closing Your Account. You may close your account at any time through your account settings or by contacting us as provided in Section 20.8. Closing your account cancels any active subscription and ends your access to the Service. The effect of closing your account on your Dinero balance is described in Section 8.9.

6.2 Termination or Suspension by Company.

The Company reserves the right, in its sole and absolute discretion, to suspend, restrict, or permanently terminate your account and access to the Service, with or without notice, for any reason, including but not limited to:

  • Violation of any provision of these Terms;
  • Conduct that the Company determines, in its sole judgment, to be abusive, harmful, or disruptive to the Service, other users, or the Company's reputation or legal standing;
  • Suspected fraudulent activity, misrepresentation, or identity fraud;
  • Non-payment, failed payments, or chargebacks;
  • Requests from law enforcement, government authorities, or regulators;
  • Receipt of a legal demand or court order requiring suspension or termination;
  • Circumstances where continued provision of the Service would, in the Company's reasonable judgment, expose the Company to legal liability, reputational harm, or regulatory risk.

The effect of any suspension or termination on your Dinero balance is described in Section 8.9.

6.3 Data Retention Following Cancellation. Upon closure or termination of your account, the Company will retain your account data — including account information, Output history, and settings — for twelve (12) months from the date of cancellation to enable account reactivation. After this retention period, your data may be permanently deleted. The Company is not liable for any loss of data following the expiration of this retention period. Payment records and records of Dinero transactions may be retained for a longer period, as described in the Privacy Policy.

6.4 Effect of Termination. Upon termination for any reason, your right to access and use the Service will immediately cease. Provisions that by their nature should survive termination shall survive, including Sections 3, 7, 8 (to the extent provided in Section 8.9), 9 through 18, and 20.

7.0 SUBSCRIPTION, BILLING, PAYMENT, AND REFUNDS.

7.1 Subscription Plans. The Service is offered on a subscription basis with monthly or annual billing cycles as selected at enrollment. All fees are stated in U.S. dollars unless otherwise specified.

7.2 Auto-Renewal. SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH MONTHLY OR ANNUAL BILLING PERIOD, AS APPLICABLE, AT THE THEN-CURRENT RATE, AND YOUR PAYMENT METHOD ON FILE WILL BE CHARGED AUTOMATICALLY UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. By subscribing, you authorize the Company's payment processor to charge your payment method on file at each renewal. You may cancel at any time through your account settings, and cancellation takes effect at the end of the then-current billing period. The Company will send you a reminder at least seven (7) days before each annual renewal.

7.3 Payment Processing. The Company uses Stripe, a PCI-DSS compliant third-party payment processor, to process subscription payments and purchases of Dinero made within the Application or on the Company's website. By providing payment information, you authorize the processor to charge applicable fees. The Company does not collect or store your payment card information; you provide it directly to Stripe. Your use of payment processing services is also subject to the processor's own terms and privacy policy.

7.4 Failed Payments. If a payment fails, the Company may reattempt the charge, notify you by email, and/or suspend access until payment is received. Continued non-payment may result in termination.

7.5 Price Changes. The Company may change subscription pricing at any time. Existing subscribers will receive no less than thirty (30) days' advance notice. Continued use after the effective date constitutes acceptance of the new pricing. Changes to Dinero pricing are governed by Section 8.4.

7.6 Refund Policy. Except as provided in this Section 7 or in Section 8, or as required by applicable law, all fees and purchases are final and non-refundable. Cancellation stops future charges but does not entitle the Customer to a refund of fees already paid or to a credit for any partially used billing period. If you cancel within seven (7) days after your initial subscription purchase, you may request a full refund of that initial charge. Refunds relating to Dinero are governed by Section 8.7.

7.7 Taxes. You are responsible for all applicable taxes, levies, or duties imposed in your jurisdiction on your subscription and your purchases of Dinero, except where the Company is legally required to collect them on your behalf.

7.8 Billing Errors and Chargebacks. If you believe you have been charged in error, you must notify the Company in writing as provided in Section 20.8 within sixty (60) days after the charge. If you initiate a chargeback or payment reversal, the Company may suspend your account, remove the corresponding Dinero, and suspend access to any features or Output obtained with that Dinero while the dispute is pending.

7.9 EEA and UK Consumers. If you are a consumer located in the European Economic Area or the United Kingdom, you may have a statutory right to withdraw from a purchase within fourteen (14) days. To exercise your right of withdrawal, notify us as provided in Section 20.8 within the withdrawal period.

7.10 Requesting a Refund. Refund requests must be submitted in writing as provided in Section 20.8 and must include your account email address and the date of the transaction. Approved refunds are issued to the original payment method.

8.0 DINERO

8.1 Nature of Dinero. The Service permits you to obtain units of an in-Service company tokens known as "Dinero," which may be used to access certain features, functionality, and Output within the Service. Dinero is a limited, personal, non-transferable, non-sublicensable, revocable license to access those features, functionality, and Output. Dinero is not money, legal tender, a deposit, or a security; has no monetary value; does not accrue interest; and cannot be sold, traded, transferred, gifted, or redeemed for cash, credit, or any other item of monetary value, except as expressly provided in these Terms or as required by applicable law. This Service does not grant you other ownership or property interest in Dinero, regardless of whether you paid for it. Any purported sale, transfer, or exchange of Dinero outside the Service is void and is a material breach of these Terms.

8.2 Obtaining Dinero. Dinero may be purchased only from the Company, within the Application or on the Company's website, using the payment methods the Company accepts. "Purchased Dinero" means Dinero you obtain in exchange for payment. "Promotional Dinero" means Dinero the Company awards to you without payment, including through promotions, referrals, trials, or bonuses. Your account will display your balances of Purchased Dinero and Promotional Dinero separately.

8.3 Use of Dinero. When you use Dinero, your Promotional Dinero will be applied first, beginning with the Promotional Dinero closest to expiration, followed by your Purchased Dinero in the order in which it was obtained. Dinero is deducted from your balance when the applicable feature, functionality, or Output is requested. In the event that the applicable feature, functionality, or Output is not delivered, the Dinero is automatically refunded to your balance of Dinero. Except as provided in Section 8.7, Dinero that has been used is not refundable.

8.4 Pricing and Management of Dinero. The Company may, in its discretion and at any time, manage, regulate, control, and modify Dinero, including by changing (a) the price at which Dinero is offered and the bundles in which it is offered; (b) the amount of Dinero required to access any feature, functionality, or Output (together with clause (a), "Dinero Pricing"); and (c) the features, functionality, and Output available in exchange for Dinero. Changes to Dinero Pricing apply prospectively and do not affect any use of Dinero completed before the change takes effect. If the Company makes a change to Dinero Pricing that materially reduces the features, functionality, or Output obtainable with Purchased Dinero then held in your account, the Company will notify you at least thirty (30) days before the change takes effect, and you may, before the change takes effect, request a refund of your unused Purchased Dinero in accordance with Section 8.7.

8.5 Limits

(a) Subscription Dinero. Each subscription tier includes a monthly grant of Dinero, credited at the start of each paid billing period (“Subscription Dinero”). Your Subscription Dinero balance is limited to three (3) times the monthly grant of your subscription tier in effect at the time of the grant (the “Accrual Limit”). If, at the time of a monthly grant, your Subscription Dinero balance equals or exceeds the Accrual Limit, no Subscription Dinero will be granted for that billing period. The monthly grant and Accrual Limit for each tier are stated in the description of your subscription plan.

(b) Changes in Tier. If you change to a tier with a lower Accrual Limit, the Company will not remove any Subscription Dinero already in your account, but no further Subscription Dinero will be granted until your Subscription Dinero balance falls below the new Accrual Limit.

(c) Other Purchased Dinero. Purchased Dinero obtained other than through a subscription does not count toward the Accrual Limit, and there is no maximum on the amount of Dinero you may purchase.

(d) Changes to Limits. The Company may change these limits upon notice to you. Changes apply prospectively and will not remove Dinero already in your account. Applicable limits will be displayed in the Application at the point of purchase and in the description of your subscription plan.

8.6 Expiration

(a) Purchased Dinero. Purchased Dinero never expires. Its value is not reduced by any dormancy, inactivity, service, or other fee, and it decreases only when you use it in the Service, when a refund is issued under Section 8.7, or when the Company corrects an error or removes Dinero under Section 8.8. If applicable law requires the Company to redeem the remaining value of your Purchased Dinero for cash, upon request, the Company will do so upon your request and where required by applicable law made as provided in Section 7.10, calculated on a first-in, first-out basis at the price you paid.

(b) Promotional Dinero. Promotional Dinero is awarded without payment and expires on the date stated when it is awarded or, if no date is stated, ninety (90) days after it is awarded. Expired Promotional Dinero is removed from your account and is not refundable.

(c) Cancellation and Termination. The treatment of Dinero upon cancellation or termination is described in Section 8.9, and nothing in that Section causes Purchased Dinero to expire.

8.7 Dinero Refunds. Promotional Dinero is never refundable. You may request a refund of a purchase of Purchased Dinero within fourteen (14) days after the purchase, provided that none of the Dinero from that purchase has been used. You may also request a refund of unused Purchased Dinero as provided in Sections 8.4 and 8.9. Refunds of Purchased Dinero are calculated on a first-in, first-out basis at the price you paid, are requested and issued as provided in Section 7.10, and result in the removal of the corresponding Dinero from your account.

8.8 Errors and Unauthorized Activity. The Company may correct any Dinero balance that was credited or debited in error, and may remove Dinero obtained through fraud, chargebacks, exploits, automated means, or any other violation of these Terms.

8.9 Effect of Subscription Cancellation, Account Closure, Termination, or Discontinuance.

(a) Subscription Cancellation. Cancelling your subscription does not affect your Dinero balance. Your Purchased Dinero and unexpired Promotional Dinero remain in your account and available for use, and you may continue to purchase Dinero, as described in Section 6.1(b). No further Dinero will be credited under your subscription after the end of your final paid billing period.

(b) Closing Your Account. Before closing your account, you may request a refund of your unused Purchased Dinero in accordance with Section 8.7. When you close your account, all Promotional Dinero automatically expires. If you close your account without requesting a refund, the Company will hold the value of your unused Purchased Dinero for you and, if it remains unclaimed, report and remit it as required by applicable law.

(c) Termination by the Company for Cause. If the Company terminates your account for your violation of these Terms or for fraud, all Promotional Dinero automatically expires, and the Company will refund the value of your unused Purchased Dinero in accordance with Section 8.7, less any amounts you owe the Company, including amounts subject to a chargeback or payment reversal; provided, however, that any type of Dinero obtained through fraud or in violation of these Terms is subject to Section 8.8 and will not be refunded.

(d) Other Termination or Discontinuance. If the Company terminates your account for any other reason, or discontinues Dinero or the Service, the Company will refund the purchase price of your unused Purchased Dinero.

This Section 8.9 survives any termination of these Terms.

8.10 Dinero Records. The Company maintains records of your Dinero balance and of each acquisition, award, use, adjustment, and refund of Dinero associated with your account, which are handled as described in the Privacy Policy. Absent manifest error, the Company's records are the official record of your Dinero balance.

9.0 AI-GENERATED OUTPUT — DISCLAIMER OF PERFORMANCE AND HUMAN EDITORIAL RESPONSIBILITY.

9.1 No Guarantee of Results. The Output generated by the Service is produced by artificial intelligence models processing publicly available social conversation data. The Company makes no representation, warranty, or guarantee — express or implied — that use of any Output will result in any particular advertising performance, revenue, sales, engagement, audience growth, conversion rate, or other measurable business outcome.

9.2 Output as Creative Assistance Only. All Output is a creative starting point and an aid to human editorial decision-making. The Customer is solely responsible for reviewing, editing, approving, and deciding whether to publish or distribute any Output. The Customer acknowledges that Output may reflect the biases, limitations, or inaccuracies of underlying AI models and source data.

9.3 No Editorial Review by Company. The Company does not manually review Output before delivery. Output may contain inaccuracies, outdated information, hallucinated facts, or content unsuitable for a particular audience or platform. The Customer assumes full responsibility for evaluating the accuracy, appropriateness, and suitability of all Output prior to use.

9.4 AI Content Disclosure. The Customer acknowledges that laws and platform policies in various jurisdictions may require disclosure that content was generated or assisted by artificial intelligence. The Customer is solely responsible for determining whether and how to disclose the AI-assisted nature of any Output they publish, and the Company makes no warranty that Output satisfies any AI disclosure requirement in any jurisdiction.

10.0 ADVERTISING COMPLIANCE — CUSTOMER RESPONSIBILITY.

10.1 Customer is Advertiser of Record. The Customer is solely and exclusively responsible for ensuring that any Output used in advertising, marketing, or content distribution complies with all applicable laws, regulations, platform policies, and industry standards, including but not limited to:

  • U.S. Federal Trade Commission (FTC) Act and FTC Endorsement and Testimonial Guides;
  • The EU Consumer Rights Directive, Unfair Commercial Practices Directive, and applicable member state advertising laws;
  • Platform-specific advertising policies of any digital advertising platform on which Output is published, including but not limited to Meta, Google, TikTok, LinkedIn, and X/Twitter;
  • Truth-in-advertising laws in any jurisdiction where ads are served;
  • Industry-specific regulations applicable to the Customer's business, including rules governing healthcare, pharmaceuticals, dietary supplements, financial products, alcohol, legal services, or any other regulated category.

10.2 No Compliance Warranty. The Company does not represent or warrant that any Output is compliant with any advertising regulation, platform policy, AI disclosure requirement, or legal standard in any jurisdiction. Compliance review and approval is the Customer's sole responsibility.

10.3 Jurisdictional AI Law Compliance. The Customer is solely responsible for determining whether their use of the Service and any Output is permissible under the laws of their jurisdiction, and any other AI-specific legislation that may apply to the Customer's business or marketing activities. The Company makes no warranty of compliance with any jurisdiction-specific AI law or regulation.

10.4 Regulated Industries. Customers operating in regulated industries — including healthcare, financial services, legal services, insurance, alcohol, tobacco, cannabis, dietary supplements, and similar fields — bear heightened responsibility for ensuring that Output complies with all industry-specific laws, licensing requirements, and regulatory guidelines. The Company assumes no liability for Output used in regulated industry contexts.

10.5 Customer Indemnification for Advertising. Without limiting Section 13 (Indemnification), the Customer agrees to indemnify and hold harmless the Company from any claim, penalty, fine, regulatory action, or damages arising from the Customer's use, modification, or publication of any Output.

11.0 INTELLECTUAL PROPERTY

11.1 Company IP. The Service — including all underlying technology, software, the Application, algorithms, machine learning models, prompts, workflows, user interfaces, documentation, and the “Tether Insights” and “Dinero” names and logos — is owned by the Company or its licensors and protected by applicable intellectual property laws. Nothing in these Terms grants the Customer any ownership interest in the Service or the Company’s proprietary technology. The Company reserves all rights not expressly granted to the Customer in these Terms.

11.2 License to Use the Service and Application. Subject to these Terms and your payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license, while your account remains open, to access and use the Service and the Application on devices you own or control, in each case for your internal business purposes.

11.3 Ownership of Output; License to Customer. As between you and the Company, the Company retains all rights, title, and interest, to the extent any exists, in Output generated through the Service. Subject to your compliance with these Terms and full payment of all fees applicable to the Output, including any Dinero used to obtain it, the Company grants you a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publicly display, publicly perform, distribute, and create derivative works of Output generated for your account, for any lawful purpose, including in your advertising and marketing. You may sublicense these rights to your agencies, contractors, and the advertising and media platforms on which you publish Output, solely to enable them to act on your behalf. The Company may revoke this license as to Output for which you have not paid or that you obtained through fraud or in violation of these Terms. You own any original material you add to or create from Output, but not the underlying Output. You acknowledge that Output may not be protectable by copyright or other intellectual property rights, and the Company makes no representation that it is. This Section 11.3 survives termination of these Terms with respect to Output delivered before termination.

11.4 Similar Output. Because the Service uses AI models processing overlapping data sources across multiple customer accounts, Output delivered to different customers may be similar or identical in part, and the Company may generate and deliver similar or identical Output to other customers. The Company makes no representation that Output is unique to any Customer, and your license to Output does not create exclusive rights against other customers who receive similar Output.

11.5 Inputs. As between you and the Company, you retain ownership of your Inputs. You grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your Inputs to provide, maintain, secure, and improve the Service. The Company may also use your Inputs and Output, in de-identified form, to improve the Service, including its prompts, configurations, and quality controls. The Company does not use your Inputs or Output to train or fine-tune any artificial intelligence model. You may opt out of the Company’s use of your Inputs and Output to improve the Service as described in the Privacy Policy.

11.6 Customer Feedback. Any feedback, suggestions, ideas, or recommendations the Customer provides to the Company regarding the Service (“Feedback”) is provided voluntarily, and the Customer hereby assigns to the Company all right, title, and interest in Feedback. The Company may use Feedback for any purpose — including improvement of the Service and development of new features — without restriction, compensation, attribution, or obligation to the Customer. To the extent any assignment is not effective, the Customer grants the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable license to use Feedback for any purpose.

11.7 Aggregated Data. The Company may create aggregated or de-identified data from Inputs, Output, and data regarding use of the Service (“Aggregated Data”). The Company owns Aggregated Data and may use it for any lawful purpose, provided that Aggregated Data does not identify you or any individual and the Company does not attempt to re-identify it except as permitted by law.

12.0 DMCA AND COPYRIGHT INFRINGEMENT CLAIMS

12.1 DMCA Notices. The Company respects intellectual property rights and responds to notices of alleged infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that content accessible through the Service infringes your copyright, you may submit a written notice to the Company's designated agent that includes:

• A physical or electronic signature of the copyright owner or an authorized agent;

• Identification of the copyrighted work claimed to have been infringed;

• Identification of the material claimed to be infringing, with sufficient information for the Company to locate it;

• Your contact information, including address, telephone number, and email address;

• A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law;

• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.

The Company's designated agent for notices of claimed infringement is: Copyright Agent, Tether Insights, LLC, 515 Matthews Street, Fort Collins, Colorado 80524, USA; legal@tetherinsights.io.

12.2 Counter-Notices. If material you submitted is removed or disabled in response to a notice, the Company will notify you. If you believe the material was removed as a result of mistake or misidentification, you may send a counter-notice to the designated agent that complies with 17 U.S.C. § 512(g)(3), including your physical or electronic signature; identification of the removed material and the location at which it appeared before removal; a statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification; and your name, address, and telephone number, together with a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which the Company may be found) and that you will accept service of process from the person who submitted the notice. Upon receipt of a valid counter-notice, the Company will forward it to the person who submitted the original notice and will restore the material not less than ten (10) nor more than fourteen (14) business days after receipt, unless the Company first receives notice that the complaining party has filed an action seeking a court order to restrain the alleged infringement.

12.3 Repeat Infringers. The Company has adopted a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of third-party intellectual property rights.

12.4 Misrepresentations. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees.

12.5 Third-Party Content in Output. Because Output is derived in part from publicly available social platform content, it is possible that Output may incorporate language, themes, or expressions that are subject to third-party intellectual property claims. The Customer is solely responsible for reviewing Output for potential intellectual property issues before publication. The Company makes no warranty that Output is free of third-party IP claims and shall not be liable for any infringement arising from the Customer's use of Output.

13.0 INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Tether Insights, LLC and its members, managers, officers, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees and costs) arising out of or relating to:

  • Your use or misuse of the Service or any Output;
  • Your violation of these Terms;
  • Your violation of any third party's rights, including intellectual property rights, privacy rights, or publicity rights;
  • Your violation of any applicable law, regulation, platform policy, or AI disclosure requirement;
  • Any advertising or content you publish using Output from the Service;
  • Any claim by a regulatory authority arising from your advertising, marketing, or content practices;
  • Any claim arising from your operation in a regulated industry using Output generated by the Service.

14.0 DISCLAIMER OF WARRANTIES

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, UNIQUENESS, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THAT ANY SPECIFIC DATA SOURCE WILL REMAIN ACCESSIBLE OR THAT OUTPUT QUALITY WILL REMAIN CONSISTENT AS DATA SOURCES CHANGE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

15.0 LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TETHER INSIGHTS, LLC OR ITS MEMBERS, MANAGERS, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT THE COMPANY IS FOUND LIABLE FOR DIRECT DAMAGES, THE COMPANY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO THE COMPANY (INCLUDING AMOUNTS PAID FOR DINERO) IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION DOES NOT LIMIT ANY REFUND THE COMPANY IS EXPRESSLY REQUIRED TO ISSUE UNDER SECTION 7 OR SECTION 8.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

16.0 BETA FEATURES AND EXPERIMENTAL FUNCTIONALITY

16.1 Beta and Early Access. The Company may, from time to time, offer beta features, early access functionality, experimental tools, or preview releases (collectively, "Beta Features") to some or all Customers. Beta Features are provided "as is" with no warranty of any kind and may be discontinued, altered, or removed at any time without notice or liability.

16.2 No Reliance. The Customer should not rely on Beta Features for production use, time-sensitive marketing campaigns, or any activity where failure or discontinuation would cause harm. The Company is not responsible for any loss arising from the Customer's reliance on Beta Features.

16.3 API and Platform Changes. The Company reserves the right to modify, deprecate, or discontinue any API endpoint, platform feature, integration, or data source at any time. The Customer is responsible for monitoring communications regarding such changes and adapting their use of the Service accordingly.

17.0 DISPUTE RESOLUTION AND MANDATORY ARBITRATION

17.1 Informal Resolution. Before initiating formal dispute resolution, the parties agree to attempt in good faith to resolve any dispute by providing the other party written notice and engaging in negotiations for at least thirty (30) days.

17.2 Mandatory Binding Arbitration. If the dispute is not resolved informally, it shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Denver, Colorado, USA, or remotely if agreed. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

17.3 Class Action Waiver. YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.

17.4 Exceptions. Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

18.0 GOVERNING LAW

These Terms shall be governed by the laws of the State of Colorado, USA, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 16, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Denver County, Colorado.

19.0 MODIFICATIONS TO TERMS

The Company reserves the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a conspicuous notice within the Service at least fourteen (14) days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must cancel your subscription and cease using the Service before the effective date. Changes to these Terms will not apply to any dispute of which the Company had actual notice before the effective date of the change; any such dispute will be governed by the version of these Terms in effect when the dispute arose. Changes to Dinero Pricing are governed by Section 8.4.

20.0 GENERAL PROVISIONS

20.1 Entire Agreement. These Terms, together with any policies expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior agreements and understandings. The Privacy Policy describes how the Company collects, uses, and discloses personal information and is not part of these Terms.

20.2 No Oral Modifications. These Terms may not be modified orally. No course of dealing, custom, or usage of trade shall modify or supplement these Terms. Except as provided in Section 8.4 and Section 19, any modification must be in writing and signed by an authorized representative of the Company.

20.3 Severability. If any provision is found unlawful, void, or unenforceable, that provision shall be deemed severable without affecting the validity of the remaining provisions.

20.4 Waiver. The Company's failure to enforce any right or provision shall not constitute a waiver of that right or provision.

20.5 No Assignment. You may not assign or transfer any rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights freely, including in connection with a merger, acquisition, or asset sale.

20.6 Force Majeure. The Company shall not be liable for failure or delay in performance due to causes beyond its reasonable control, including acts of God, governmental actions, internet outages, cyberattacks, changes in third-party platform access policies, legal demands requiring suspension of data access, or other events making continued provision of the Service commercially or legally impracticable.

20.7 Non-Disparagement. The Customer agrees not to make public statements — including on social media, review platforms, or in press communications — that the Customer knows to be false or misleading. This clause does not restrict truthful statements about the Customer's experience with the Service.

20.8 Contact and Notices. For questions about these Terms, or to request a refund or submit any notice under these Terms, contact:
Tether Insights, LLC
2519 S Shields Street, Suite 1K #1035
Fort Collins, Colorado 80526, USA
legal@tetherinsights.io.